Since 1935 we have assumed the central motivation of our activity to satisfy our customers. In this sense, we have carried out a satisfaction survey every two years as a way of understanding the opinion of those who, for us, are the pillar of our work. Focusing on the evaluation of the products and services we provide, as well as our service, this tool allows us to perceive how to improve and direct our services and our performance to what our customers are looking for. In accordance with the internal rules, we will send the survey to a sample of 85% of our clients in order to obtain representative results. However, all opinions are important to us, so if you do not receive the email with the questionnaire and want to collaborate with us and give us your opinion, you can do so through the link below. “Https://goo.gl/forms/Ul9XqVmT651vNjnz2" Customer Satisfaction Survey 2016 .This survey is available from July 27 to August 10. Your opinion is crucial to getting closer to your expectations and needs. Thank you for your cooperation.